Refund policy
RETURN AND REFUND POLICY
Print-on-Demand Apparel
Our apparel is made especially for you after your order is placed. Because each item is produced on demand, we do not accept returns or exchanges for selecting the wrong size or color or for changing your mind. Please review the size chart and product details carefully before ordering.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us through our Contact page within 30 days of delivery. Include your order number and clear photographs showing the problem. Once the issue is reviewed and approved, we will provide a replacement or refund at no additional cost.
Digital Products
Digital downloads are final sale and cannot be returned, exchanged, or refunded after delivery. If you experience a problem accessing your files, please contact us so we can assist you.
Order Changes and Cancellations
Contact us immediately if you need to change or cancel an order. Because apparel may enter production shortly after purchase, changes and cancellations cannot be guaranteed once production begins.
Contact Us
If you have questions about your order or this policy, please use the Contact page on Patti’s Favorite Things.